Terms of Service
Last updated: December 2024
Agreement to Terms
By accessing and using the services of Freshline Water ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
Service Description
Freshline Water provides professional water filtration and treatment services in Suffolk County, NY, including:
- Whole-house water filtration systems
- Reverse osmosis drinking water systems
- Water softening systems
- Well water treatment systems
- Maintenance and service plans
- Installation and repair services
Service Area
Our services are currently available in Suffolk County, New York. We reserve the right to modify our service area at any time.
Appointments and Scheduling
We strive to accommodate your schedule and will work with you to find convenient appointment times. Please provide at least 24 hours' notice for any appointment changes or cancellations.
Payment Terms
Payment is due upon completion of services unless other arrangements have been made. We accept various payment methods including cash, check, and major credit cards. Financing options may be available for qualifying customers.
Warranty Information
Our products and services come with manufacturer warranties as detailed in our warranty documentation. Warranty coverage is subject to proper installation, use, and maintenance as specified in the warranty terms.
Limitation of Liability
Freshline Water shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to our services.
Customer Responsibilities
Customers are responsible for:
- Providing accurate information about their water system and needs
- Ensuring access to the installation area
- Following maintenance recommendations
- Notifying us of any issues or concerns
- Providing a safe work environment for our technicians
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Freshline Water and is protected by copyright laws.
Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.
Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: info@freshlinewater.com
Phone: 631-346-8695
Address: Suffolk County, NY